Privacy Policy

Last updated: May 06, 2026

At Elderly Care System, we take your privacy and the privacy of your loved ones very seriously. This Privacy Policy describes how we collect, use, and share information when you use our service.

1. Information We Collect

  • Account Information: When you sign up, we collect your name, email address, and account preferences.
  • User Content: We store the messages, photos, and videos you upload to be displayed on the presentation screens.
  • Health and Schedule Data: We store reminders for medications, doctor appointments, and other events you add to the system.
  • Third-Party Integrations: If you connect Google, Microsoft, or Apple calendars, we access and store calendar event data to display it on the presentation screen.
  • Billing Information: Payment processing is handled by Stripe. We do not store your full credit card details on our servers.
  • Usage Logs: We collect technical data, such as IP addresses and device information, to maintain security and improve the service.

2. How We Use Your Information

We use the collected data to:

  • Provide and maintain the presentation service for your elderly relatives.
  • Facilitate content sharing between family members.
  • Synchronize schedules and reminders.
  • Process payments and manage your subscription.
  • Ensure the security of the presentation screens (e.g., IP locking, access challenges).

3. Sharing of Information

We do not sell your personal data. We share information only with service providers necessary to run the app:

  • Stripe: For payment processing.
  • Cloud Storage Providers: To store your media files securely.
  • Calendar Providers: To sync data you have authorized us to access.

4. Security

We implement industry-standard security measures, including encryption in transit and at rest. Access to presentation screens is protected by PINs or image-based challenges. We use role-based access control to ensure only authorized family members can manage billing or configuration.

5. Data Retention

We retain your data as long as your account is active. If you delete your account, we will remove your personal information and uploaded media within 30 days, unless required by law to retain it.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of your data through the account portal or by contacting our support team.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@elderlycaresystem.com.